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Posts Tagged ‘communication’

How many ways can you use a blog?

Tuesday, July 7th, 2009

One blog I always read avidly is Graham Jones’s, and his post on using a blog to keep your customers happy poses an interesting insight into how you could use a blog in different ways, not just the usual weblog diary thing.

I like the idea of providing private blogs, or even individual password protected pages on your blog, for individuals or special customers; the blog could become a kind of interactive go-between or communication device (OK, I know we’ve got email for that sort of thing, but it’s not archived, is it?). Your blog could become a medium for customers to track the progress of their purchases and ask the provider specific questions, especially if the item is bespoke, as well as finding out more personal information than was available on the website.

Making your customers happy by keeping them in the loop is what a blog should be used for – communication creates relationships, which is part of the marketing process, and sharing and updating information is vital in maintaining the equilibrium.

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What’s the similarity between blogging and twittering?

Tuesday, April 21st, 2009

Hi Alice

I am new to all this twittering and blogging and I need some help. I have my business and have been told that blogging and twittering are a great form of marketing my business. So I have a blogger and twitter account but am unsure of how these work. I know that you post your little blurbs but how does that send people to my site? Can you help me please?

Kerry

–oo00oo–

Hi Kerry,

Blogging and twittering are similar that they are both a medium for you to express yourself, except that blogging allows a bit more than 140 characters to do so. Twitter is also called ‘microblogging’.

Twitter works on the question ‘what are you doing?’, and you shouldn’t tweet mundane things like what you had for breakfast, but snippets of information about your business that people will want to know more about. Your link in your bio should either lead to a special landing page all about you, or to a relevant page on your website or your blog. Each Twitter post can also link back to your website or whatever (use tinyurls for this purpose) so that your traffic will increase. If you tweet questions or leading statements this will also increase any interested parties.

If you’re starting out I suggest you get blogging under your belt, and then you progress to Twitter. But as you already have an account (mine’s @alicedesigns) you can feed each new post you make on your blog onto Twitter through the RSS feed I’ve been talking about. There are lots of applications to do this, but I expect Twitterfeed.com is the most well known.

Why do this? You want a many people as possible to read your posts, hence why you should also have a well publicised link from your website to your blog. Search engine optimisation thrives on links, and if you can create as many links as possible to both your blog, Twitter and website, your traffic will increase and so will your followers if they like what they see.

Alice

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How to spruce up a free blog

Thursday, April 16th, 2009

Hi Alice

I’d welcome any feedback you could offer on my shop blog: http://kittyandpolly.wordpress.com/

Thanks, Paula

–oo00oo–

Hi Paula

What a fantastic blog! I love the pictures and the posts are really readable, well done!

I particularly like the links to specific pages on your website and that you’ve created some extra pages. You could have put your pages widget a bit higher on the side bar, but as you have links across the top this probably doesn’t matter.

What else can you do? I don’t want to spoil the overall effect, but you could move the comments widget below the recent posts widget – don’t hide your feedback, encourage it!

You could promote your newsletter on your side bar. As this is a free Wordpress blog you aren’t allowed sign-up forms, but you could get around this by using a text widget with an image of your newsletter linked to a specific webpage with the newsletter sign-up form on it. This has worked for me! Place the text widget high up on the side bar to encourage action.

And why not move your blog icon further up your website to encourage more visitors from that end?

Finally sign up to feedburner.com or feedblitz.com to get your blog’s RSS URL, and place the code for a RSS button and new post subscription link in a text widget. This is to encourage more readers to follow your latest activities. And remember to place the widget at the very top of your side bar where it is really noticeable.

Other than that I think your blog is truly great!

Alice

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Up-selling pizza blogs

Saturday, April 4th, 2009

Up-selling is a concept I have been thinking a lot about lately. The book The E-Myth Revisited by Michael Gerber explains how the idea of franchises combined with upselling have helped businesses become successful – but how do I transform this into my own business?

I want you to visualise a pizza base, which is an excellent medium for adding things onto. Not just tomato sauce and cheese, which adds value anyway in creating a Margerita, but all the extra toppings which make the pizza individual and appropriate for its consumer. You can add many different toppings to enhance the product, and its the combination of these when added together creates the final effect.

What if your blog was just a Margerita, serviceable on its own, but a bit boring? OK, it tastes nice, and it seems to do well, but do you think extra features would help?

Consider mushrooms as a link to other websites, peppers as a link to your newsletter signup page, chillis in the form of your picture, olives as RSS feed options, anchovies linking to your categories and tags, pepperoni as your social networking links, pineapple for your recent visitors and tuna to show past comments.

As long as all these ingredients are your favourites, it doesn’t matter if you put them all on at once! Although they all have an individual purpose, explore combining these tastes to see what effect they have. Test and measure the responses. Rearrange the positioning to highlight specific items. Work with your widgets!

But don’t forget the tomato and cheese, which should relate to the blog posts, as these are the mainstay of your pizza. Good quality and value should always be on the menu.

How does this relate to upselling? ‘How to beautify your blog’ offers a series of packages that can be added to the main staple, the blog itself. Investigate this concept and give me feedback – does this sort of thing appeal to you? More ingredients cooking away are advice on exiting posts and how to write them effectively, plus all the other marketing elements of blogs I am researching into. Should be the making of the most fantastic pizzas (sorry, blogs) ever!

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