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Posts Tagged ‘design’

Up-selling pizza blogs

Saturday, April 4th, 2009

Up-selling is a concept I have been thinking a lot about lately. The book The E-Myth Revisited by Michael Gerber explains how the idea of franchises combined with upselling have helped businesses become successful – but how do I transform this into my own business?

I want you to visualise a pizza base, which is an excellent medium for adding things onto. Not just tomato sauce and cheese, which adds value anyway in creating a Margerita, but all the extra toppings which make the pizza individual and appropriate for its consumer. You can add many different toppings to enhance the product, and its the combination of these when added together creates the final effect.

What if your blog was just a Margerita, serviceable on its own, but a bit boring? OK, it tastes nice, and it seems to do well, but do you think extra features would help?

Consider mushrooms as a link to other websites, peppers as a link to your newsletter signup page, chillis in the form of your picture, olives as RSS feed options, anchovies linking to your categories and tags, pepperoni as your social networking links, pineapple for your recent visitors and tuna to show past comments.

As long as all these ingredients are your favourites, it doesn’t matter if you put them all on at once! Although they all have an individual purpose, explore combining these tastes to see what effect they have. Test and measure the responses. Rearrange the positioning to highlight specific items. Work with your widgets!

But don’t forget the tomato and cheese, which should relate to the blog posts, as these are the mainstay of your pizza. Good quality and value should always be on the menu.

How does this relate to upselling? ‘How to beautify your blog’ offers a series of packages that can be added to the main staple, the blog itself. Investigate this concept and give me feedback – does this sort of thing appeal to you? More ingredients cooking away are advice on exiting posts and how to write them effectively, plus all the other marketing elements of blogs I am researching into. Should be the making of the most fantastic pizzas (sorry, blogs) ever!

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An example how visibility adds to practicality

Wednesday, April 1st, 2009

This is a good example of how design should not take over from being practical. Visibility is the key to success, and it certainly wasn’t applied here:

Has anyone looked at the train signs on the London to Brighton line recently? Last Saturday I was travelling late in the evening, and as the train stopped at Haywards Heath I looked out of the window to see where I was.

Having searched for some time I finally found the station name plate, only to find it was so illegible I could hardly read it. This was because the background was a dark green and the words ‘Haywards Heath’, although written in white, consisted of a slim typeface rather than a clear bold one.

This effect may look fine during the day, but becomes totally impractical by night, as the dark green became black, and the slim words melted so they could hardly been seen. Totally impractical for passengers who are unable to recognise the shape of the station buildings to know where they are.

Don’t succumb to the trend to reverse design around. Books have black words on white paper for a reason. A dark text on a pale background is so much better because it is both practical and more visible. Don’t alienate your customers through lack of proper visibility.

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Don’t designers understand what needs to go into a leaflet?

Monday, March 23rd, 2009

People expect clear definitions about what kind of business you are. In fact, directories have boxes that state either one profession or the other when you apply, without an option for anything else. And if you join a networking group this rule also applies. You are supposed to be either a designer, or a marketer, and not something in between.

But things start to get a little cloudy if you describe yourself as a designer with a marketing twist, or as a visual marketer. People’s foreheads furrow and they may even turn to look for an easier subject to network with. If you don’t fall into those easily understood categories then that’s more hard work for them, and it’s more hard work for me to explain exactly what I do.

Let me provide you with two scenarios. First, decorating a room. There’s all that time needed to strip off the wallpaper, wash down the walls, make good the cracks, sandpaper down the door frames and skirting boards, and get it all ready before you put the paint on to make it look nice. If you don’t do all this the paint will peel off, the walls will not be smooth and the end result will look amateurish.

Scenario Two: have you ever looked at a cake in the café and salivated with the thought of eating it, but when you took a bite you were bitterly disappointed? Chocolate cakes have a tendency to do this. It all depends on the kinds of ingredients used, the conditions the cake was baked in, and whether the flavours matched up to the expectancy of the finished results. The humble carrot cake in the corner probably provided a better treat, as well as being healthier, because the ingredients were superior.

Scenario One demonstrated that a lot of preliminary work needs to be done beforehand that cannot necessarily be seen in the finished result. It is important to set up your foundations for a frame to hang the design on. Scenario Two showed that just because it looks fancy it doesn’t necessarily mean it will perform well. And make sure the contents of your leaflets reflect the purpose, are aimed towards your customers’ needs and wants, and provide a suitable call to action to make the project worth while.

So a visual marketer will combine the elements of design and marketing to make leaflets perform better. Rather than creating logos, I work with your logo (as well as any other imagery that’s relevant). I write copy that has a purpose and an understanding of the psychology of the customer. It’s not just how you position the words and pictures on the page, it’s what you say to gain the reader’s attention and get them to do something towards achieving a sale or buying into a service.

There’s a lot of ‘behind the scenes’ stuff that goes towards a successful leaflet. And that’s what this blogsite is all about: I hope to explain it satisfactorily in future posts, so watch this space!

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Welcome to design your marketing

Monday, March 16th, 2009

I’ve taken advantage of setting up a blogsite to see if I can promote the idea of marrying design with marketing to promote successful business literature. Designers excel in design, and marketers are really good at marketing, but I want to combine the two concepts together and let everybody know how successful they can be when worked on in tandem.

I’m going to be blogging a series of ideas, concepts, observations, research, recommendations, phenomenons and much more. Watch this space…

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